Smoothie Services Volunteer

What you will be doing

• Speak to patients to offer a smoothie
• Encourage more reluctant patients by explaining to them what goes in the smoothie and how they are made and what the value is to them
• Offer other refreshments, such as tea, coffee and water
• Liaise with kitchen staff in the preparation areas to ensure the equipment is available and in good working order and that the ingredients have been delivered
• Prepare the smoothies in the kitchen, following the approved recipe and upholding high levels of cleanliness and hygiene standards
• Deliver smoothies to patients that have ordered one, being mindful to follow any contact precaution signs on doors to side rooms
• Ensure kitchen area is left clean and tidy, with all ingredients not used stored appropriately
• Support other non-clinical tasks for the ward, as requested by the ward staff
• Where appropriate, carry out feedback surveys with patients

The skills you need

• A friendly, positive, adaptable and approachable manner
• Ability to be empathetic, patient and calm in difficult situations if they arise
• Ability to work well within a diverse team
• Ability to follow instructions and be flexible when things change
• Ability to act on own initiative within set boundaries
• Excellent communication and interpersonal skills, including English language
• Ability to respond to patient needs in a proactive and caring way
• Physically able to volunteer on your feet for several hours at a time and push a trolley to patients' bedsides
• Knowledge or understanding of hygiene standards in a food preparation setting would be an advantage, but training will be provided

What's in it for you

• A fun and fulfilling opportunity to give back to your local community as well as use and develop your skills
• Recognition for your contribution as a volunteer via our awards scheme and regular newsletter
• Reimbursement of agreed out of pocket expenses for travel and refreshments
• Volunteer Core Training and ongoing role-specific guidance, support and training
• Additional learning opportunities to help you grow and develop in your volunteer role and beyond
• An official volunteer uniform to wear whilst volunteering
• A named member of staff as a main point of contact who will support you, manage your tasks, answer questions and provide help when you need it
• Regular contact and support from staff within the Volunteering Department, including a dedicated hospital volunteering team based at your main hospital site
• An opportunity to feed back about your experience volunteering with us