Administration Volunteer - Anglia Coastal Branch
- Long Term
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
At Cats Protection we will continue to find new and loving homes for cats and kittens until our work around information, education and neutering reduces the long-term need for homing. Life in a rescue environment is not ideal for any cat compared with a warm, loving home. Our cat admissions volunteers help our volunteer groups and teams admit cats into our care in the most effective way possible, making the process as easy and stress free for both people and our feline friends alike.
What can you expect to be doing?
- Responding to email and telephone enquiries regarding cats coming into care
- Managing the cat waiting list and prioritising accordingly
- Liaising with other volunteers, staff, local vets and members of the public
- Using our administrative systems to record cats coming into care
- General administrative duties such as photocopying and filing
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping manage the process of cats coming into the care of Cats Protection. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We're looking for someone with
- Good administrative and organisational skills
- Good IT skills
- Willingness to be part of a team
- Previous experience in office administration (would be an advantage)
Our cat admissions volunteers usually spend 2 to 4 hours a week in this role which is flexible and can be shared by more than one volunteer if needed.
At Cats Protection we believe our volunteers should be happy and confident in their roles. To make sure this is the case, we provide support and guidance both remotely from our National Cat Centre and face to face through our regional and local volunteer groups and teams. We also offer varied online and face-to-face training and have wide-ranging policies covering all aspects of volunteering. We hope the support we provide will ensure our volunteers have a great experience with Cats Protection.