Birmingham Hippodrome Volunteer Programme

Birmingham, West Midlands
21 Jun 2021
21 Sep 2021
Hours per month
10 to 20 hours, 20 to 30 hours
Long Term

Birmingham Hippodrome Volunteer Programme


Birmingham B5 4TB

A great theatre needs great people.  We can only thrive by having the right team on board in a fast-paced, constantly changing, creative workplace.  

About Us 

Birmingham Hippodrome is committed to placing inclusion at the heart of all we do, making it central to our decision making.

Since we opened our doors in 1899, we have existed to enrich the cultural life of our city. We believe arts and culture has the power to bring people, friends and families together, and as we continue to align ourselves to the future ambition of Birmingham, our vision is clear. We are creating a world-class cultural scene for our region with the Birmingham Hippodrome at the centre stage.

As an independent charity, we are proud of our wide-ranging and varied programme of theatre, dance, festivals, education and community activities that help make life-long memories, create opportunities and improve the lives of our diverse communities.

To achieve our vision, we need the best people on board who are passionate and committed to take us – and Birmingham – on the next phase of our exciting journey. 

About the Volunteer Programme

You will be a valued member of the Front of House team and provide a warm welcome to visitors as well as deliver excellent customer service across all front of house areas. Whether you are checking tickets, giving directions, supervising the audience during the performance or selling programmes you will ensure customers enjoy an amazing experience that will make them want to come back for more. Important will be the ability to work as part of a cheerful team as well as safely by following set procedures and processes. We will also look to you to feedback any issues or problems so we can respond quickly and continue to delight visitors.

We are looking for volunteers who can join us at least once a week.

You will have customer service experience and enjoy dealing with the public. Your friendly nature will be complemented by excellent communication and interpersonal skills. You will also be the sort of person who can adapt to change, enjoys working as part of a team and can use their initiative when needed.

In return for your commitment, you will have the chance to work for one of the country's leading venues, receive training in all areas of Front of House and be able to take advantage of show offers. A reference will be provided to showcase your time with us. To enjoy a new stage for your skills please visit our website via the link and apply online.

Recognising under-representation in our workforce of Black, Asian and global majority people, and those with disabilities, we particularly welcome applicants from those backgrounds, identities and experiences.

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