Volunteer Branch Coordinator - Hastings
A bit about this role
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have over 250 branches across the UK, all of which help our feline friends in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve, help raise funds, promote neutering and help spread cat welfare messages. Our volunteer co-ordinators lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and staff, and helping promote a positive and professional image of Cats Protection.
What can you expect to be doing?
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
- Managing relationships with the public
- Liaising with the Volunteer Coordinator to fill vacancies and arrange volunteer social events (in line with Government/CP guidance and social distancing)
- Coordinating the annual return of branch activities
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by supporting other volunteers in their roles. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with
- Strong interpersonal, leadership and people management skills
- Experience of promoting a positive team environment
- Confidence and experience of ensuring policies, procedures and processes are met
- Excellent communication skills with individuals and groups at all levels
- Organisational skills and the ability to prioritise and delegate
- Ability to think and plan ahead
- Patience and diplomacy
- Good IT skills
Our branch coordinator volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are always available.
At Cats Protection we believe our volunteers should be happy and confident in their roles. To make sure this is the case, we provide support and guidance both remotely from our National Cat Centre and face to face through our regional and local volunteer groups and teams. We also offer varied online and face to face training and have wide-ranging policies covering all aspects of volunteering. We hope the support we provide will ensure our volunteers have a great experience with Cats Protection.