National Helpline Volunteer

Recruiter
NFP People
Location
Work from London based office or remotely from your own home
Posted
09 Feb 2021
Closes
09 May 2021
Ref
2124
Hours per month
10 to 20 hours
Expenses
Paid
Commitment
Long Term

National Helpline Volunteer

Are you a warm, empathetic person with good communication skills?

Could you offer four hours a week to support families impacted by sexual abuse?

Our client provides a free National Helpline service to protective parents and carers of sexually abused children.

Location: Work from London based office or remotely from your own home

Time: 4 hours, one day a week. The helpline operates from 10am-2pm, Mon-Fri

The Opportunity:

We are currently seeking Helpline Volunteers to provide support, information and a listening ear to parents and carers whose children have been sexually abused. We know a caring, sensitive and non-judgemental response can make a real difference to someone seeking support.

As a Helpline volunteer you will have good verbal, listening and communication skills. No previous experience of volunteering on a helpline is required. You will be provided with the training you need and experienced staff will always be on hand to provide support and guidance.

What will I be doing:

● Answering calls that come through the National Helpline

● Providing support, information and signposting to relevant support organisations

● Completing all call log and monitoring information after each call

● Attend mandatory supervision meetings each month to support you in the role.

Helpline Volunteers will:

● Make a difference to the lives of families impacted by child sexual abuse

● Receive full training prior to the formal induction (8 week training programme)

● Commit to volunteer 4 hours per week for a minimum of 6 months

● Receive ongoing support and supervision from a friendly team

Opportunities for you:

● To contribute to the charity’s aims of supporting families affected by child sexual abuse

● You will receive training, continual development and support in the role

● Gain valuable experience and development of interpersonal skills

● Out of pocket expenses for travel and subsistence will be covered

If this sounds like you and you’re looking for an opportunity that is extremely rewarding, then apply today!