National Helpline Volunteer
- Recruiter
- NFP People
- Location
- Work from London based office or remotely from your own home
- Posted
- 09 Feb 2021
- Closes
- 09 May 2021
- Ref
- 2124
- Interests
- Children and Youth, Social Care and Welfare
- Hours per month
- 10 to 20 hours
- Expenses
- Paid
- Commitment
- Long Term
National Helpline Volunteer
Are you a warm, empathetic person with good communication skills?
Could you offer four hours a week to support families impacted by sexual abuse?
Our client provides a free National Helpline service to protective parents and carers of sexually abused children.
Location: Work from London based office or remotely from your own home
Time: 4 hours, one day a week. The helpline operates from 10am-2pm, Mon-Fri
The Opportunity:
We are currently seeking Helpline Volunteers to provide support, information and a listening ear to parents and carers whose children have been sexually abused. We know a caring, sensitive and non-judgemental response can make a real difference to someone seeking support.
As a Helpline volunteer you will have good verbal, listening and communication skills. No previous experience of volunteering on a helpline is required. You will be provided with the training you need and experienced staff will always be on hand to provide support and guidance.
What will I be doing:
● Answering calls that come through the National Helpline
● Providing support, information and signposting to relevant support organisations
● Completing all call log and monitoring information after each call
● Attend mandatory supervision meetings each month to support you in the role.
Helpline Volunteers will:
● Make a difference to the lives of families impacted by child sexual abuse
● Receive full training prior to the formal induction (8 week training programme)
● Commit to volunteer 4 hours per week for a minimum of 6 months
● Receive ongoing support and supervision from a friendly team
Opportunities for you:
● To contribute to the charity’s aims of supporting families affected by child sexual abuse
● You will receive training, continual development and support in the role
● Gain valuable experience and development of interpersonal skills
● Out of pocket expenses for travel and subsistence will be covered
If this sounds like you and you’re looking for an opportunity that is extremely rewarding, then apply today!