Office Volunteer for WaterAid's 'Just Water' campaign
The main purpose of this post is to support the Senior Community Fundraising Officer in maximising WaterAid’s income from its annual fundraising activity, Just Water while ensuring all event participants receive brilliant supporter care. Just Water is WaterAid’s toughest abstinence challenge. Participants raise funds by being sponsored to drink only water for the month of January. This is a supporter facing role and will suit someone who thrives in a busy environment, enjoys dealing with multiple supporters daily, has strong written and verbal communication skills and administrative skills. The role will include:
- Proactively calling all Just Water event participants (approx. 1,000-2,000 participants) to thank them for signing up and provide them support where needed.
- Providing excellent supporter care to all Just Water event participants to ensure they reach their fundraising targets and build a deeper engagement with WaterAid.
- Responding to volunteer enquiries and manage the Just Water inbox.
- Updating our CRM database, as and when relevant.