Volunteer Telephone Befriender

Recruiter
Carers FIRST
Location
Lincolnshire
Salary
Volunteer Role
Posted
03 Dec 2018
Closes
02 Mar 2019
Hours per month
1 to 10 hours
Expenses
Paid
Commitment
Long Term

Volunteer Role Description

Role Title: Telephone Befriender

Reporting To:

Kate Emmott

Community Inclusion Coordinator Lincolnshire (Contact information at end of document)

Location: Throughout Lincolnshire- we try and find locations as close as we can for volunteers.

Hours: 1-2 hours per week (Though these can be flexible hours by agreement of the Community Inclusion Coordinator.

Purpose of Role:

Carers FIRST is committed to placing Carers needs at the heart of service delivery.

We are recruiting Telephone Befrienders across all of Lincolnshire to provide a listening ear for those who care for family/friends.

Duties:

  • To attend and complete the training required by Carers First prior to initial contact with Carers.
  • To provide telephone contact to those who care and offer reassurance along with the opportunity for someone to have a chat with a friendly person.
  • Take responsibility for ensuring these phone calls happen either weekly or fortnightly.
  • To ensure you keep a log of each phone and document adequate detail of each conversation.
  • Feedback any concerns or issues you may have with the community inclusion coordinator.

Skills

This role will require you to have the following skills:

  • Good listening and communication skills
  • Confident when using the telephone
  • Empathetic towards others and an interest in what others have to say.
  • Remain positive
  • Can continue during potential emotive conversations.
  • Motivate and encourage those you are talking with.
  • Keep appropriate documentation of the phone call.
  • Attend and complete the required training.
  • Meet with the Community Inclusion Coordinator on a regular basis for support sessions.

What we ask you to do:

  • That you agree to book in advance the dates and times you are free to engage in this volunteer service
  • Contact us if you cannot make a befriending session you have booked on to.

 

 

What we will do:

  • Contribute to travel expenses relating to meetings and workshops where needed at 45 pence per mile
  • Offer a reference either during or at the end of your volunteering role
  • Offer training where appropriate

 

 

Apply for Volunteer Telephone Befriender

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communications

Haymarket Media Group, the publisher of Third Sector, takes your privacy seriously.

Learn more about how we use your information when job seeking.

We will use your information to ensure you receive messages that are relevant to you. 


By applying for a job listed on Third Sector Jobs you agree to our Terms and Conditions. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

More roles like this

Similar jobs