Resource Centre Assistant

London (Central), London (Greater)
30 Oct 2018
23 Nov 2018
Hours per month
20 to 30 hours
Long Term

Type of opportunity - Administration


Opportunity - 10985  


Could you be the welcoming face of RNIB?

Do you have good communication skills and enjoy meeting and helping people?

We need friendly, enthusiastic people like you to give visitors to our Resource Centre the best possible experience when they come to us for information about our products and services or general enquiries.

You could also be guiding our visitors with sight loss around the building. Ideally, you will have some flexibility to fit in with the needs of the Resource Centre.


Region - London


Where based - On Site  


Additional location information

London: RNIB, 105 Judd Street, London WC1H 9NE  


What you will be doing?

  • Answering and making telephone calls
  • Meeting and greeting visitors
  • Provide sighted guiding

Generally, you will be speaking to blind and partially sighted people and explaining the different products and services that RNIB offer.  


What skills and experience are needed?

  • Ability to use your own initiative
  • Approachable & empathetic nature
  • Communication and interpersonal skills
  • Willingness to work as part of a team


What will you gain from the role?

  • A chance to make a difference
  • Work with a variety of people
  • Meeting new people
  • New experiences and skills
  • Work with people with sight loss


What support will be given?

  • Induction
  • Understanding Sight Loss Pack
  • Expenses
  • Training as appropriate
  • Sighted Guiding Training
  • Support from Volunteers and Staff


When will you be needed?

Mon am, Mon pm, Tues am, Tues pm, Wed am, Wed pm, Thurs am, Thurs pm, Fri am, Fri pm  


How often will I be needed?

5 hours per week


Criminal Record Check Information

This role does not require a criminal record check


Apply now or register your interest to find out more.

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