Roaming Tech Support

09 Oct 2018
09 Jan 2019
Long Term

Type of opportunity: Technology

Opportunity - 11437

Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology.

They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.


Region: Wales

Where based? 

Your Local Area


Additional location information

Home visits and venues across your local area. Access to telephone and email is required.


What you will be doing?

  • Identify and resolve computer problems,
  • Support people with IT development,
  • Install hardware, software and upgrades,
  • New technology training Helping blind and partially sighted people to use tech in their own home.
  • Helping people remotely.
  • Use our online system to manage requests for technology help and update progress to resolve problem.


What skills and experience are needed?

• Good communication skills

• Customer focused approach

• Natural tech user

• Problem solving skills

• empowering attitude


What will you gain from the role?

• A chance to make a difference

• Work with a variety of people

• Meeting new people

• New experiences and skills

• Work with people with sight loss


What support will be given?

• Induction

• Understanding Sight Loss Pack

• Expenses

• Support from Volunteers and Staff


When will you be needed?

Flexible Per Week


Criminal Record Check Information

• This role requires an enhanced criminal record check


Apply now or register your interest to find out more.

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