Roaming Tech Support

London (Greater)
09 Oct 2018
09 Jan 2019
Long Term

Type of opportunity: Technology

Opportunity - 11428


Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology.

They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.


Where based?

Your Local Area

Additional location information

Home visits and venues across your local area. Access to telephone and email is required.


What you will be doing?

  • Identify and resolve computer problems,
  • Support people with IT development, Install hardware, software and upgrades,
  • New technology training
  • Helping blind and partially sighted people to use tech in their own home.
  • Helping people remotely
  • Use our online system to manage requests for technology help and update progress to resolve problem.


What skills and experience are needed?

  • Customer focused approach
  • Good communication skills
  • Natural tech user
  • Problem solving skills
  • empowering attitude


What will you gain from the role?

  • A chance to make a difference
  • Work with a variety of people
  • Meeting new people
  • New experiences and skills
  • Work with people with sight loss


What support will be given?

  • Induction
  • Understanding Sight Loss Pack
  • Expenses
  • Support from Volunteers and Staff


When will you be needed?

Flexible Per Week


Criminal Record Check Information

This role requires an enhanced criminal record check


Apply now or register your interest to find out more.

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