Roaming Tech Support (Scotland)

Recruiter
RNIB
Location
Scotland
Posted
09 Oct 2018
Closes
09 Jan 2019
Ref
10953
Interests
Disability
Expenses
Paid
Commitment
Short Term

Type of opportunity: Technology

 

Opportunity - 10953

 

Our roaming tech volunteers provide on-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology.

They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.

 

Region: Scotland

Where based?

Your Local Area

 

Additional location information:

Home visits and venues across your local area.

Access to telephone and email is required.

 

What you will be doing?

  • Identify and resolve computer problems,
  • Support people with IT development,
  • Install hardware, software and upgrades,
  • New technology training
  • Helping blind and partially sighted people to use tech in their own home.
  • Helping people remotely.
  • Use our online system to manage requests for technology help and update progress to resolve problem.

 

What skills and experience are needed?

  • Good communication skills
  • Customer focused approach
  • Natural tech user
  • Problem solving skills
  • Empowering attitude

 

What will you gain from the role?

  • A chance to make a difference
  • Work with a variety of people
  • Meeting new people
  • New experiences and skills
  • Work with people with sight loss

 

What support will be given?

  • Induction
  • Understanding Sight Loss Pack
  • Expenses
  • Support from Volunteers and Staff

 

When will you be needed?

Flexible Per Week

 

Criminal Record Check Information

This role requires membership of the PVG (Protecting Vulnerable Groups) Scheme (Adults).

 

Apply now or register your interest to find out more.

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