RNIB Contact Line Volunteer - Swansea

Recruiter
RNIB
Location
Swansea Vale, Swansea
Posted
20 Apr 2018
Closes
20 Jul 2018
Ref
8096
Interests
Disability
Hours per month
10 to 20 hours
Expenses
Paid
Commitment
Long Term

Are you a good listener, friendly and patient? We are looking for volunteers to help support our telephone contact line. You will be contacting customers in the Swansea area so that they are aware of the services and support available to them

What Will You Be Doing?
Telephone clients and customers; Respond to questions and concerns

When will you be needed?
Flexible
     
Location:
RNIB  
Swansea Resource Centre
Ffordd Tregoff
Swansea
SA7 0AL

What Skills/Experience Are Needed?
Ability to ask questions sensitively; Comfortable talking over the telephone; Ability to communicate clearly; A natural empathy with people; Approachable telephone manner; Clear telephone voice
   
What Will You Gain from the Role?
A chance to make a difference; Experience in a care setting; Working with a variety of people
   
What Support Will You Be Given?
Understanding Sight Loss Pack; Induction; Expenses; Training as appropriate

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