eBay Volunteer

Leeds, West Yorkshire
Voluntary Position
10 Apr 2018
22 Apr 2018
eBay Volunteer
Long Term

Candlelighters provides financial, emotional and practical support to every family affected by childhood cancer in Yorkshire.

Ebay Volunteers will help to set up and run our Ebay shop and help us raise vital funds to support children and families affected by childhood cancer.  Activities will include:

  • Helping to set up and establish our eBay shop
  • Organising, recording and monitoring stock
  • Selecting good quality items to sell
  • Taking good quality photos
  • Writing effective item descriptions
  • Uploading content and listing details to eBay
  • Responding to queries from customers and supporters
  • Monitoring payment
  • Packaging and preparing items for dispatch
  • Maintaining records on our database
  • Monitoring and recording stock
  • Liaising with supporters via telephone, e-mail and in person
  • Arranging deliveries and collections or franking and posting parcels
  • Following Candlelighters policies and procedures
  • Any other tasks or activities as required by the Fundraising Team.

We are looking for volunteers who:

  • Have experience of eBay selling (professional selling is desirable but not essential)
  • Have excellent written skills
  • Are knowledgeable of marketing and social media
  • Have excellent communication skills and experience of dealing with people (in a professional capacity) through all forms of communication including email, telephone and face to face (customer service experience is desirable but not essential)
  • Have the ability to work quickly and accurately
  • Are well organised, with excellent attention to detail
  • Can keep accurate records
  • Can work independently, use own initiative and plan own workload
  • Are physically able to carry stock and parcels up and down three flights of stairs
  • Are able to follow Candlelighters Policies and Procedures.

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