Action for Blind People Customer Feedback Support - Cardiff

Recruiter
Location
Cardiff, Cardiff (Caerdydd)
Posted
02 Mar 2017
Closes
02 Jun 2017
Ref
9646
Interests
Disability
Expenses
Paid
Commitment
Long Term

Do you have excellent communication skills? Can you build a rapport with people and put them at ease?
Online Today is a service provided by RNIB which supports people with sight loss to get online by helping them with technology. We are looking for volunteers who can contact customers by telephone to evaluate our service and gather feedback on services received.

What Will You Be Doing?
Answering and making telephone calls; Create documents and input data
   
When will you be needed?
4 hours per week, flexible

Location:  RNIB Cymru, Jones Court, Womanby Street, Cardiff, CF10 1BR
 
What Skills/Experience Are Needed?
Good Communication Skills; Ability to use your own initiative; A Pleasant telephone manner; Comfortable talking over the telephone; Computer Literate
   
What Will You Gain from the Role?
A chance to give something back; Working in an office environment; Working with a variety of people; Working with people with sight loss
   
What Support Will You Be Given?
Understanding Sight Loss Pack; Induction; Expenses; Supervision and help from your Manager