Action for Blind People Customer Feedback Support - Cardiff
Do you have excellent communication skills? Can you build a rapport with people and put them at ease?
Online Today is a service provided by RNIB which supports people with sight loss to get online by helping them with technology. We are looking for volunteers who can contact customers by telephone to evaluate our service and gather feedback on services received.
What Will You Be Doing?
Answering and making telephone calls; Create documents and input data
When will you be needed?
4 hours per week, flexible
Location: RNIB Cymru, Jones Court, Womanby Street, Cardiff, CF10 1BR
What Skills/Experience Are Needed?
Good Communication Skills; Ability to use your own initiative; A Pleasant telephone manner; Comfortable talking over the telephone; Computer Literate
What Will You Gain from the Role?
A chance to give something back; Working in an office environment; Working with a variety of people; Working with people with sight loss
What Support Will You Be Given?
Understanding Sight Loss Pack; Induction; Expenses; Supervision and help from your Manager